About Katalyst Communications
about Katalyst CommunicationsCall Centre ConsultancyBusiness Process OutsourcingBusiness DevelopmentTechnology Design and ImplementationTelecoms ConsultancyMarket Entry



Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06

Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more

CALL CENTRE MANAGERS
- TIP OF THE DAY

When hiring for the frontline, make sure you hire for personality fit as well as knowledge and skill match. Predicting the likelihood that a person will not only stay with the job but also be happy doing it is more a function of personality type than specific knowledge or skills of the job candidate. While many centers focus on requisite skills in the hiring process, those that do psychometric testing for motivational factors up front have a higher retention rate and better employee satisfaction and performance.
Business Development

Katalyst is able to offer a bespoke business development service to Clients who are looking to establish, develop or extend their reach in any given vertical or geographical market place.  Our team of experienced consultants is able to define and develop business models and propositions with the ability to market test prior to launch.  We are able to compile key prospects lists in any given vertical market and arrange or conduct initial business meetings with senior management within the prospect base.

In addition, Katalyst can build the necessary distribution channels to targeted customer groups both in the UK, Europe and the US. 

Business Development Projects Undertaken

A US telecoms company with proprietory mobile handset product, contracted with Katalyst to enter the UK market.  Katalyst was briefed to test the Clients proposition and relevance to the UK market. Katalyst then arranged key meetings with the identified prospect base resulting in a number of high value sales orders

A tier one telecoms company sought business development support from Katalyst in identifying telecoms resellers who were looking to sell their businesses.  Katalyst initially conducted market research supported by conference calls to identify potential targets.  Once targeted, Katalyst was able to assist in initial meetings.

An internet start up approached Katalyst to assist them in identifying sales channels for their new business.  Katalyst was able to identify a number of new distribution channels in addition to arranging key prospect meetings

Katalyst was asked to target a number of tier 1 residential telecoms brands by a Client who was looking to purchase.  Katalyst reviewed the market and was able to identify and facilitate the purchase of a major residential brand.

Katalyst worked with a hosted telecoms provider to identify key prospects and organise key meetings.  In addition Katalyst consultants were able to conduct these meetings without the Client`s sales people being present



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Call centre consultancy
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Business development
Technology design and implementation
Telecoms consultancy
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