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Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54
Katalyst have just completed a SA discovery project for a major credit card bank in the UK.
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CALL CENTRE MANAGERS
- TIP OF THE DAY
Invite a manager/director from another division or section of the company to lunch. Talk about the Call Centre so that they understand what you are doing and try to figure out what you can do to help them. At the least you maintain and build a relationship…and you never know when these allies will be useful. You also never know how you can be useful to others and that has payoffs that can’t be predicted. |
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New Customers - If you would like further information on any of our Services, please complete the form below and a member of our team will make contact.
Katalyst Communications Limited
Tapnage Farm, Titchfield Lane, Wickham, Hants, PO17 5PQ. United Kingdom.
Tel: +44 (0)8444 822493
Int: +44 (0)1329 550748
Fax: +44 (0)8444 822497
int: +44 (0) 1329 834642
Email: sales@katalystcommunications.com
Company Registration no. 4693984
VAT Registration No. 812 2487 47
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