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Katalyst offers data capture and content managment software to enable key productivity gains
16/10/2008 17:20:06
Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings ... read more
CALL CENTRE MANAGERS
- TIP OF THE DAY
When hiring for the frontline, make sure you hire for personality fit as well as knowledge and skill match.
Predicting the likelihood that a person will not only stay with the job but also be happy doing it is more a function of personality type than specific knowledge or skills of the job candidate. While many centers focus on requisite skills in the hiring process, those that do psychometric testing for motivational factors up front have a higher retention rate and better employee satisfaction and performance. |
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New Customers - If you would like further information on any of our Services, please complete the form below and a member of our team will make contact.
Katalyst Communications Limited
St. Johns Lane, Shedfield, Hampshire SO32 2TA
United Kingdom.
Tel: +44 (0)1329 834680
Fax: +44 (0)1329 834642
Email: sales@katalystcommunications.com
Company Registration no. 4693984
VAT Registration No. 812 2487 47
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