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Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54
Katalyst have just completed a SA discovery project for a major credit card bank in the UK.
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CALL CENTRE MANAGERS
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Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings
Katalyst is now able to offer corporate and SME clients the latest data capture and content management software. The scan and capture software dramatically speeds up mailroom activities and directs the verified documents to key staff against per defined business rules. Key applications are Accounts Payable and Digital Mailroom. The key client benefits are increased productivity, reduced headcount, improved mailroom times and a quick return on investment
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