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Katalyst Speech Analytics delivers insight for a Credit Card Bank
22/12/2009 10:48:54

Katalyst have just completed a SA discovery project for a major credit card bank in the UK. ... read more

CALL CENTRE MANAGERS
- TIP OF THE DAY

Find out why people are really calling - In our experience the only real way to do this is to listen in on phone calls.
Katalyst offers data capture and content managment software to enable key productivity gains

Katalyst extends its business processing service offering by investing in key data capture and content management software which provides unrivalled productivity gains with significant time and cost savings

Katalyst is now able to offer corporate and SME clients the latest data capture and content management software.  The scan and capture software dramatically speeds up mailroom activities and directs the verified documents to key staff against per defined business rules.  Key applications are Accounts Payable and Digital Mailroom.  The key client benefits are increased productivity, reduced headcount, improved mailroom times and a quick return on investment

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