Katalyst are sponsoring CCF`s November webinar on Speech Analytics taking place on a PC screen near you on November 26th at 1pm.
The webinar will provide Katalyst with a platform to showcase its speech analytics consultancy offering whilst highlighting that
speech analytics is available to the call centre mainstream as a consultancy service
Katalyst are sponsoring CCF`s November webinar on Speech Analytics. The webinar will provide Katalyst with a platform to showcase
its speech analytics consultancy offering whilst highlighting that speech analytics is available within the mainstream as a consultancy
service. Key Katalyst speech analytics consultants, Pete Ansty and Neil Barnes will illustrate the customer journey during a typical
consultancy engagement and then showcase the benefits and value through a recent financial services case study
Most call centre managers can only look at speech analytics as a costly “nice to have” luxury due to the typical price tag of £250,000
for a typical platform. At less than £10K for a full Katalyst consultancy engagement, call centre managers are now able to enjoy the
benefits of a speech analytics platform without the capital expenditure outlay
Make sure you logon to the Katalyst webinar to see how Katalyst speech analytics can help your call centre operation
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